New
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- WORK ORDER TAB ON USER HOME
User Home now features a Work Orders tab where you’ll find a list of Work Orders assigned to you including useful details.
 
- WORK ORDER TAB ON USER HOME
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- MY ACCOUNT NOTIFICATION SETTINGS
As a SecurityTrax user you can now manage your notifications settings under your Profile menu.
 
- MY ACCOUNT NOTIFICATION SETTINGS
Enhancements
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- DROPDOWN LIST ORDER
We have reordered Dropdown Lists to be in alphabetical order to make it easier to find what you’re looking for.
 
- DROPDOWN LIST ORDER
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- ADT ERRORS
We are making sure all ADT Errors are being shown to the user.
 
- ADT ERRORS
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- SEARCH BY ACCOUNT NUMBER
You can now search by Customer Account number in the Global Search.
 
- SEARCH BY ACCOUNT NUMBER
Fixed
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- ADT
We had a few issues with ADT recently and have made several fixes. Including issues with our integration with ADT, problems with shelling with ADT, and pre-filling the Estimated Completion Date on the Megaform.
 
- ADT
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- TIMEZONE
Times will no longer change or be affected by time zones. The time you set will persist on the appointment and/or Work Order.
 
- TIMEZONE
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- EMERGENCY CONTACTS
Emergency Contacts are now sorting correctly.
 
- EMERGENCY CONTACTS
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- CREATE CUSTOMER
Getting to the Create Customer window will be easer now that we fixed the issue causing that to move around when you click on it.
 
- CREATE CUSTOMER
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- VIEWING CREDIT REPORTS
There are no longer any issues with viewing Credit Reports.
 
- VIEWING CREDIT REPORTS
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- CALENDAR LIST
We have removed any inactive users from the Calendar list and reordered the list to be in alphabetical order.
 
- CALENDAR LIST
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- NAVIGATION
Our new Navigation was not working properly on Firefox and not closing consistently so we fixed those issues.
 
- NAVIGATION
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- SINGLE SIGN ON WITH ALARM.COM
We fixed some issues with Single Sign On when connecting to your Alarm.com accounts.
 
- SINGLE SIGN ON WITH ALARM.COM