V3 development is ongoing. We hope you are liking what you see!

Check it out and let us know what you think.
 

• • WORK ORDER TYPES
    New to V3 we have added Work Order Types, which can be used to easily manage the Work Orders. Learn more…

• • WORK ORDER TEMPLATES
    Work Order Templates allow you to create templates that can be applied to a Work Order, saving the user time and effort while filling out a Work Order. Learn more…

• • TASK TEMPLATES
    Similar to Work Order Templates, you can now create Task Templates that can be applied when creating a new Task. Learn more…

• • TECH TODAY ON HOMEPAGE
    Tech Today is now the Homepage for any user with the Technician role.

• • TECH TODAY MAP
    The map is now available on Tech Today and Tech at Work.

• • TECH AT WORK AND TECH TODAY LOCATION
    Tech Today and Tech at Work now use latitude and longitude to provide the technician with directions to a customer’s location.

• • TIME OFF DAY OF THE WEEK
    We have added the day of the week on the User’s time off.

• • ADT E-CONTRACT
    We fixed an bug on the Holds Prevent eContract Creation setting for ADT that was causing issues and preventing the creation of eContracts.

• • DOCUSIGN
    The labels on the DocuSign envelope were not lining up correctly, so we fixed that.

V3 development is ongoing. We hope you are liking what you see!

Check it out and let us know what you think.
 

• • TECH TODAY
    Introducing Tech Today. This new feature allows technicians to log in and see their schedule for the day, appointment details, and more. The Tech Today feature will continue to expand in the future. Stay tuned. Learn more…

• • TECH AT WORK
    In conjunction with Tech Today, Tech at Work will guide the Technician through the appointment with useful tools at their fingertips such as check in/check out capabilities, a list of work to perform, a map, and more. Learn more…

• • REPORTS
    You can now view Reports with create, edit, and export functionalities all ready to use.

• • TIME SELECTION
    Selecting a Time is now easier with our improved dropdown list, which will provide you many options to choose from.

• • MOBILE SEARCH
    Our Mobile Search feature is now easier to use with the touch of a finger.

• • DYNAMIC SAVE ON WORK ORDERS
    When saving a Work Order, you can either save or save and progress to the Scheduling page with one click.

• • PAGE SHAKINESS
    We’ve fixed an issue that was causing some screens to shake.

• • EQUIPMENT PACKAGES
    Validation errors on Equipment Packages have been fixed.

• • COMPANY NOTIFICATIONS
    Company Notifications are now working properly.

V3 development is ongoing. We hope you are liking what you see!

Check it out and let us know what you think.
 

• • LIST SORTING
    You can now sort lists by columns.

• • ALARM.COM NEW ADD ONS
    Alarm.com‘s Non-Doorbell Camera Audio and Pro Video with Analytics add ons are now on V3.

• • PERMISSIONS
    We fixed a few issues with Permissions where Customer Order tab and Customer Equipment were not working properly even with the appropriate permissions applied.

• • ADT
    We refined the messaging to help clarify when there is any ADT error.

• • EQUIPMENT PACKAGES
    Saving issues when adding an Equipment Package have been resolved.

• • INVOICE DUE DATE
    The Invoice Due Date is now correctly reflecting the invoice terms.