Release Notes

The latest new features, enhancements, and fixes within SecurityTrax. Subscribe to notifications below.

Release Scheduled for December 2, 2021

SecurityTrax development is ongoing to provide you with the best product. We hope you are liking what you see!

Check it out and let us know what you think.

    Enhancements
      • PAYABLES
        Creating Payable Job Functions has been updated with a workflow to make it easier to use this feature.
      • REPORTS
        All Reports will now have the Filters open by default to help reduce the number of clicks needed to run a report.
      • ADT
        The ADT Application ID data point is being renamed to Application ID/Tracking ID to help clear up confusion. Also, only when the ID entered is a tracking ID, will the PIN data point show.
      • REQUIRED FIELDS
        All red dots on required fields have been moved to the beginning of the label to avoid them being hidden when the label name is too long.
    Fixed
      • DOCUSIGN
        There was a couple of issues fixed with our DocuSign integration. First, the reordering of documents is now working correctly. Also, the envelope status is now updating after signing is complete and a hard refresh is not needed.
      • GLOBAL MESSAGE
        The site Global Message is now updating when clicking save and no longer needs a hard refresh.

    Release on November 11, 2021

    SecurityTrax development is ongoing to provide you with the best product. We hope you are liking what you see!

    Check it out and let us know what you think.

      Enhancements
        • TAGS
          You can now apply tags to Work Orders by clicking on the tags icon. Also, customer tags are now accessible on the Tech at Work screen.
        • REP NUMBERS
          Rep numbers now has a new option to select All States as the location.
      Fixed
        • ADT EQUIPMENT MAPPING
          The ADT Integration has been updated to not show equipment that has been mapped to a product code as it can only be associated with a single product code.
        • ALARM.COM PERMISSIONS
          Users can now see the Property Type dropdown list on the Alarm.com integration screens without needing the Content Management permissions. Interactive Services Provider/Manage Interactive Service provider Integration grant and Interactive Services Provider Config/Manage grant are no longer needed for this.

      Release on October 28, 2021

      SecurityTrax development is ongoing to provide you with the best product. We hope you are liking what you see!

      Check it out and let us know what you think.

        Enhancements
          • CUSTOMER AND LEAD REQUIRED FIELDS
            Street address is no longer a required field on customer and lead records. Note that City and State will remain as required data points for both customer and lead records.
          • PERMISSION POLICIES
            There are new policies that can be applied on Customer and Lead permissions. Policies include the ability to restrict permissions based on a number of days, weeks, or months since the record was created.
          • REPORTS
            In an effort to improve the speed and performance of reports, especially large reports, we have moved the Export option to be accessible sooner. Now, exporting the report can be done prior to running the report and waiting for it to display results before you can export.
          • USER NOTES ON PREVIEW
            When you hover over a user name, the User Preview pop up now includes user notes.
          • ADT DEALER HUB
            The ADT integration has been updated to include the ADT Dealer Hub information when applicable.
          • UCC
            Our UCC integration now allows accounts to be put on test for up to 72 hours.
        Fixed
          • MONITORING COMPANY SETTINGS
            To avoid issues, Monitoring Company settings will no longer allow the changing of the monitoring company once the integration has been set. To make a change, you will need to create a new integration and disable or delete the old one.

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