Release Notes

The latest new features, enhancements, and fixes within SecurityTrax. Subscribe to notifications below.

Release Scheduled for April 1, 2021

SecurityTrax development is ongoing to provide you with the best product. We are focusing on more internal testing and fixing bugs quicker to help improve the overall performance and user experience. In this release there are several fixes to bugs we found internally, some of which are listed below. We hope you are liking what you see!

Check it out and let us know what you think.

    Enhancements
      • SALES REP PERMISSIONS
        There are new permission settings for scheduling sales appointments. Previously we just had a ‘Scheduling Profiles’ permission. That has been split into a ‘Sales Scheduling Profiles’ and a ‘Tech Scheduling Profiles’. With this release we automatically applied these new permissions to any group that previously had the scheduling profile permissions. This will allow for separate permissions for both sales and tech appointment scheduling.
      • MOBILE LINKS
        Customer and Lead phone numbers and addresses are now links when viewed on mobile devices. Select the links to make a call or look at an address on a map.
      • REPORTS
        Customer and Lead reports now include the ‘Updated at’ data point. Add this while editing your report.
      • ADT UPDATES
        Two updates for ADT. You now only need one set of credentials for the integration. We have also added the ‘House Account Suppress QSP’ slider in the Account Data section.
    Fixed
      • MOBILE
        We are improving the UI and views on mobile to improve usability and flow. This includes updating menu options; changing the size of fonts, windows, and buttons; and other improvements throughout the site.
      • CUSTOMER ACCOUNTING
        We fixed a few minor bugs on Customer Accounting as well as we made some improvements on labeling items and other small UI fixes.

    Release on March 22, 2021

    SecurityTrax development is ongoing to provide you with the best product. We hope you are liking what you see!

    Check it out and let us know what you think.

      New
        • CLEAR PAYMENTS
          Mark non-processed payments as Cleared and add a Cleared Date with this added feature.
      Enhancements
        • STAGES TESTING
          Set accounts on and off test on your Stages Central Stations including UCC, All American Monitoring, AvantGuard, and Rapid Response.
        • PERMISSION GROUPS
          We have added pagination to the list of Permission Groups for those that have large number of groups.
        • TAGS
          You can now manage Tags while in a modal/window as well as on the list view for each.
        • TABBING
          We have made some changes to allow for tabbing through data fields including dropdown lists.
      Fixed
        • QUOTES
          Quotes have been fixed to look like Quotes. Also, you can now create a quote on a lead without a zip code, but be aware that the tax will not calculate without a zip code.
        • LEADS LIST PAGINATION
          The Leads list now has pagination correctly showing up.
        • ERRORS
          Errors were not showing up correctly on Invoice Payments and Report. We have fixed those so the errors clearly show up.
        • CALL BACK DATE AND TIME
          Call back date and time can now be deleted after being set.
        • EQUIPMENT PACKAGES
          We fixed a few issues with equipment packages. If the package contains an invoice billable item is deleted or inactive, you will get a warning, but can still choose that package. Also, there is no longer a problem if an item has a price of zero dollars in the package.
        • REPORTS SORTING
          Sorting by dates is now working correctly and is in chronological order on reports.

      Release on March 11, 2021

      SecurityTrax development is ongoing to provide you with the best product. We hope you are liking what you see!

      Check it out and let us know what you think.

        New
          • ALL AMERICAN MONITORING
            You can now utilize our All American Monitoring integration to effortlessly create and manage All American Monitoring customers without leaving SecurityTrax. Learn more…
          • ESC CENTRAL
            You can also now utilize our ESC Central integration to effortlessly create and manage ESC Central customers without leaving SecurityTrax. Learn more…
        Enhancements
          • GLOBAL SEARCH
            Global Search: (the magnifying glass icon in main nav). Search for customers and leads by first and last name when using the search by name option.
          • ACCOUNT CLASS
            Create and manage Account Classes to apply to customer records.
          • APPOINTMENTS
            Appointment details now include On Site data including On the Way time, Check In time, and Check Out time. Additionally, you can now manage the reason an appointment is not able to be completed on here as well as on Tech at Work.
          • INVOICE BILLABLE ITEMS
            We have increased the number of characters you can enter on Invoice Billable Item descriptions to 6000 characters. This longer description will also show on invoices.
          • VENDOR DETAILS
            When enabling a piece of equipment for a specific vendor, the equipment cost you entered on your master equipment list for that piece of equipment will now be pre-populated by default. You can then change the pre-populated amount for the vendor if desired.
          • LIST SORTING
            Newly implemented sorting for additional columns on lists includes: Invoices, Work Order, Tasks, and At-Risk lists.
          • ORDER TEMPLATES
            The Order Templates admin interface was updated for easier use.
        Fixed
          • TAXES
            We fixed a couple bugs that were causing issues on invoices where the tax was either not editable or added incorrectly.
          • VALIDATE CREDENTIALS
            We have fixed an issue preventing the validation of credentials on Monitoring Companies.
          • USER EMAIL
            User emails can now have an apostrophe with no issue.
          • MOBILE
            We noticed some of our windows were not opening correctly on Safari iOS. We have fixed those issues.
          • ADT SELECT ALL
            ADT Integration settings Select All is now working as expected.
          • ALARM.COM
            We fixed a couple of issues with our Alarm.com integration. The lookup tool is now working. We also fixed an issue where the phone line present data point was not editable when the data was imported.
          • CREDIT DASHBOARD CARD
            There was a permission that was causing users to see an endless spinner. We have fixed that issue.
          • INVOICE CUSTOMER DASHBOARD CARD DATE
            The Invoice dashboard card on the customer dashboard was showing incorrect dates. The date was previously showing the creation date, but it is now is showing the Sale date. We also added the Due date.

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