Can you hear that? Mobile users everywhere are cheering! Why? Because this release features a new and improved mobile navigation interface to help users find what they need quickly. We also made important appointment details more accessible, sped up the permission group creation process, made data inside tables easier to read and added functionality for managing ADT customers. What can we say, we’ve been busy.

Check it out and let us know what you think.



New
  • ADT CUSTOMER CLEAN UP
    We added a Clean Up page to the ADT Manage Account window to allow users to perform clean ups on shelled ADT customers. Learn how…

  • UNLINK ALARM.COM ACCOUNTS
    We added the ability to unlink an Alarm.com customer account. Learn how…

  • CALENDAR APPOINTMENT TOOLTIP
    We added a tooltip that will appear when a user clicks on a calendar appointment to show more details about the appointment and provide links to other relevant information.

Improvements
  • IMPROVED MOBILE NAVIGATION
    We rearranged a few things and added new navigation menus to make navigation easier and more intuitive for mobile users.

  • PERMISSION SELECT ALL CHECKBOXES
    We added “Select All” checkboxes to the group permissions form to help users speed up the process of creating permissions. Learn how…

  • UNLINK CONFIRMATION
    We added a confirmation pop up window when unlinking an ADT account to prevent users from unlinking accounts accidentally.

  • HID ADT RESOLVED HOLDS
    We removed any resolved holds from the list of ADT holds so users can focus only on holds that still need to be resolved.

  • TABLE ZEBRA STRIPES
    We added zebra stripes to all tables to help users easily distinguish data in one row from data in another row.

Fixed
  • QUOTE / INVOICE AUTO-CREATION
    We fixed an issue that prevented a user from auto-creating a quote or invoice when applying an order template to a customer.

  • SAVING CREDIT MEMOS
    We fixed an issue that prevented credit memos from saving correctly.

  • EQUIPMENT ON A CUSTOMER ORDER
    We fixed an issue that prevented equipment from showing up on a customer order in certain situations.

  • SENDING INVOICES TO CUSTOMERS
    We fixed an issue where it appeared like an invoice could be sent to a customer without a customer email address.

  • ADT AGENCY SEARCH
    We fixed an issue that prevented users from being able to use the ADT Agency Search feature.

  • ADT BILLING INFORMATION
    We fixed an issue that prevented users from setting the default ADT payment method.

  • CUSTOMER FILES
    We fixed an issue that prevented users from viewing or downloading customer files in certain situations.