V3 development is ongoing. We hope you are liking what you see!

Check it out and let us know what you think.
 

New
    • CALENDAR VIEW PERMISSION
      We received some questions on how to view all Technician appointments on the calendar. So, we created a new permission called Calendar View in the Calendar Events section of the Permissions. Giving this permission to a User will allow them to view all Technician appointments on the Calendar.
    • PERMISSIONS UPDATE
      An updated Permissions UI simplifies Group creation as well as adding Users to existing Groups. It will now be easier to: Name your Group, Select Roles and Permissions, and Add Users. Learn more…
    • AT RISK
      Capture warning signs related to customer attrition and maximize the likelihood of keeping their business with our new V3 feature At Risk Learn more….
Enhancements
    • NOTIFICATION SETTINGS
      We updated the look and feel for the Global Notification Settings to make it easier for everyone to understand and use this feature.
    • USER ROLES
      When you look at a User’s Permission settings, you will now see the Roles assigned to them.
Fixed
    • CUSTOMER PAYMENTS
      You can now add and apply Manual Payments to a customer with no issues.
    • WORK ORDER APPOINTMENTS
      We noticed and fixed an issue that was causing the Work Order Scheduling Calendar was not working too well on smaller screens.
    • ADT CREATE CUSTOMER WORKFLOW
      We fixed issues with the ADT Create Customer Workflow on Firefox where the PreCheck slider wasn’t working.