Features Included in the V3 MVP Release.

GENERAL

  • Login / Logout / Session Management
  • Responsive UI Framework
  • Terms & Conditions
  • Privacy Policy
  • User Permissions
  • Home Screen
  • Links to feedback form and help documentation on Home Screen

CUSTOMER MANAGEMENT

  • Create Customer Wizard
  • Manage Customers
  • Customer List
  • Customer Search
  • Run / Manage Credit Reports
  • Run ADT PreChecks
  • Manage Customer Tags
  • Apply Order Templates
  • Manage Work Orders
  • View Scheduled Appointments
  • Manage Invoices / Recurring Invoices / Quotes / Credit Memos
  • Manage Payment Methods
  • Process / Manage Payments
  • Manage Equipment
  • Apply Equipment Packages
  • Shell and Manage ADT Accounts
  • Manage Notes / Tasks
  • Manage Emergency Contacts / Agency Contacts
  • View Log of Changes (History)
  • Manage Files
  • Manage All Customers’ Tasks
  • Shell and Manage Alarm.com Accounts

CALENDAR

  • View Personal Calendar
  • View Calendar of All Technicians
  • Manage Technician Appointments (via Work Orders)
  • Drag and Drop to Rearrange Appointments

USER MANAGEMENT

  • Create / Edit / Delete Users
  • Restrict User Login
  • Deactivate Users
  • Manage Login Credentials
  • Manage Employment Information
  • View Log of Changes (History)
  • Manage User Permissions
  • Manage Notifications
  • Manage Time Off

ADMINISTRATION

  • Manage Global Settings
  • Manage Office Locations
  • Manage Tags
  • Manage Equipment
  • Manage Activation Fees
  • Manage Contract Terms
  • Manage Customer Cancellation Reasons
  • Manage Dealer Numbers
  • Manage Monthly Charges
  • Manage Customer Warranties
  • Manage Customer Order Templates
  • Manage Form Defaults
  • Publish Company Messages
  • Manage Email / Invoice Settings
  • Manage Equipment Packages
  • Manage Interactive Services Providers
  • Manage Monitoring Companies
  • Manage Partner Companies
  • Manage Partner Company Campaigns
  • Manage Invoice Billable Items
  • Manage Appointment Subtypes

INTEGRATIONS

  • ADT
  • Alarm.com