V3 development is ongoing. We hope you are liking what you see!

Check it out and let us know what you think.
 

• • IN-APP NOTIFICATIONS
    In-App Notifications are here. You can now see all your notifications in SecurityTrax when enabled.

• • CREATE EQUIPMENT FROM SECURITYTRAX MASTER EQUIPMENT LIST
    Populate your equipment list using the SecurityTrax Master Equipment List. Part of a multi-year project to consolidate names, model numbers, types, and subtypes. We have big plans for this feature! Learn more…

• • ADC TECH TOOLS
    The button previously named Remote ToolKit is now called Tech Tools. This button has a dropdown option where you can select Remote ToolKit or Tech Tools and be navigated there. With Single Sign On enabled, these options will take you directly to the same customer’s Remote Toolkit or Tech Tools.

• • BIRTHDATE AND SOCIAL SECURITY NUMBER
    Users with Create and Modify Customer permissions will be able to enter the Birthdate and Social Security Number on a Customer Record once. After that this data will be masked. Note: For Users to modify these data points, they will need the Modify permission for each of these.

• • ADT MEGAFORM ISSUES
    There were a few issues fixed on the ADT Megaform such as issues with creating an Emergency Contact with only a first or last name. You will now see an error if that is attempted.

• • TECH AT WORK
    We had a few issues with being able to mark items as Installed, etc. and Saving that information. These issues have been fixed.

• • CHRONOLOGICAL DROPDOWNS
    Some dropdowns were mistakenly changed to be listed in alphabetical order. These lists have been updated to chronological order.

V3 development is ongoing. We hope you are liking what you see!

Check it out and let us know what you think.
 

• • USER HOME FUNCTIONALITY
    Added functionality to User Home including the ability to open, view, and edit Tasks, Work Orders, and Appointments.

• • UPDATED FILTERS
    We have updated the look and feel of all Filters. By default, the Filters will be collapsed. Click the arrow to expand.

• • CUSTOMER LIST
    By default when you go to the Customer List page, the list will auto-populate with the 50 most recent customers without having to set filters.

• • ADT
    You can now Add and Edit Equipment on the ADT MegaForm.

• • CUSTOMER DASHBOARD
    When you go to a Customer record, you will first go to the Customer Dashboard by default.

• • GLOBAL SEARCH
    We have added more ways to search on the Global Search. You can now search for Customers by Email and search for Users by Email and Username.

• • ALARM.COM SSO CREDENTIALS
    Add user’s Alarm.com credentials in their user record for seamlessly navigating to Alarm.com site with Single Sign-On (SSO).

• • USERS BEING LOGGED OUT
    We optimized our site to prevent user’s from being logged out at the wrong time.

• • CALENDAR USERS LIST
    Inactive users are no longer showing up on the Calendar List.

• • TECH AT WORK
    Checking in and working an appointment is now working on Tech at Work.

• • GLOBAL SETTINGS NOTIFICATIONS
    Some Notification settings in Global Settings were not saving so we fixed that issue.

• • EQUIPMENT LISTS
    We fixed a bug that was not showing all Equipment Items on lists when the list was more than a certain number.

• • USER HISTORY
    You will no longer get an endless spinner on the User’s History tab.

• • CLOSING WORK ORDERS
    You can now successfully close Work Orders.

• • ADT PERSONAL GUARANTEE
    We fixed some issues with the ADT Personal Guarantee causing errors.

V3 development is ongoing. We hope you are liking what you see!

Check it out and let us know what you think.
 

• • WORK ORDER TAB ON USER HOME
    User Home now features a Work Orders tab where you’ll find a list of Work Orders assigned to you including useful details.

• • MY ACCOUNT NOTIFICATION SETTINGS
    As a SecurityTrax user you can now manage your notifications settings under your Profile menu.

• • DROPDOWN LIST ORDER
    We have reordered Dropdown Lists to be in alphabetical order to make it easier to find what you’re looking for.

• • ADT ERRORS
    We are making sure all ADT Errors are being shown to the user.

• • SEARCH BY ACCOUNT NUMBER
    You can now search by Customer Account number in the Global Search.

• • ADT
    We had a few issues with ADT recently and have made several fixes. Including issues with our integration with ADT, problems with shelling with ADT, and pre-filling the Estimated Completion Date on the Megaform.

• • TIMEZONE
    Times will no longer change or be affected by time zones. The time you set will persist on the appointment and/or Work Order.

• • EMERGENCY CONTACTS
    Emergency Contacts are now sorting correctly.

• • CREATE CUSTOMER
    Getting to the Create Customer window will be easer now that we fixed the issue causing that to move around when you click on it.

• • VIEWING CREDIT REPORTS
    There are no longer any issues with viewing Credit Reports.

• • CALENDAR LIST
    We have removed any inactive users from the Calendar list and reordered the list to be in alphabetical order.

• • NAVIGATION
    Our new Navigation was not working properly on Firefox and not closing consistently so we fixed those issues.

• • SINGLE SIGN ON WITH ALARM.COM
    We fixed some issues with Single Sign On when connecting to your Alarm.com accounts.