V3 development is ongoing. We hope you are liking what you see!

Check it out and let us know what you think.

• • USER SEARCH
    You can now search for Users on the global search. Learn more…

• • USER GROUP ON CREATE
    You can now assign a user to a group during the create user process; thereby reducing a two-step process to one.

• • ADT SHELLING
    We fixed a few bugs on the ADT Shelling process: Defaults will now be set; Service Package Amount is now a required one; We also fixed an issue that was causing problems with saving.

• • CREATE CUSTOMER WIZARD
    We fixed a couple issues with the Create Customer Wizard. Monitoring company field will now remain as set. Also, Sales Rep name will no longer clear when going back a step in the wizard.

• • TIMEZONES
    Timezone issues have been fixed.

• • REFRESH TASK CARD
    Task Card on Customer Dashboard is now updating correctly.

• • ADMIN USER TIME OFF
    Preview and Save are now working for Admin User Time Off.

• • CUSTOMER SEARCH BY PHONE NUMBER
    We fixed a bug that was not allowing 10-digit phone numbers to be searched on the global search.

V3 development is ongoing. We hope you are liking what you see!

Check it out and let us know what you think.

• • STAGES
    Full implementation of Stages is complete. Central Stations using the Stages platform are now ready to be used in SecurityTrax. Learn more…

• • HIGHLIGHTED FIELDS
    Fields are now highlighted as you tab through forms.

• • ADT
    We added a button allowing you to manually refresh ADT order status on demand.

• • USER LIST
    We have updated the user list to include filters. We also updated the list to be in alphabetical order by last name, then by first name. Learn more…

• • CUSTOMER FAVORITE
    We added the favorite star next to the customer name so that it will be visible on all customer record pages.

• • INVOICES
    There were issues when creating an invoice that caused an endless spinner. These issues have been fixed.

• • ADT AND ADT E-CONTRACTS
    Fixed a few bugs causing issues with ADT and ADT e-Contracts.

• • FILES
    We fixed some bugs causing issues uploading and downloading files.

• • APPLY ORDER TEMPLATE
    We now allow order templates to be set as inactive.  Inactive order templates won’t show up for users to choose from.

• • CUSTOMER LIST
    We fixed a couple issues on the Customer List.  The Office Locations filter was not working properly but this has been resolved. Also, the list will no longer update until you press ‘Search’.

• • DROPDOWN LISTS IN MOBILE
    We fixed an issue that was causing issues seeing dropdown lists in mobile.

V3 improvements and development are ongoing. We hope you are liking what you see.

Check it out and let us know what you think.

• • TECH SETTINGS
    User’s Admin settings now includes Tech Settings. This will show up if a User has a Technician role assigned. In the Roles section of a User record, you can manage the Technician’s settings such as the Coverage Radius. Learn more…

• • LISTS FORMAT
    We improved the way lists display information. For example, we improved the way names are shown. They will now be listed in the following format: Last Name, First Name. Also, phone numbers will now be formatted to: (XXX) XXX-XXXX.

• • MONITORING PLANS
    We fixed a bug that was causing issues and not showing the correct Monitoring Plans.

• • CUSTOMER LIST FILTERING
    We had an issue on the Customer List where the filtering by Install Date was not working properly, but that has been fixed.

• • USERS BY TECHNICIANS FILTER
    We fixed a bug that was causing issues and not filtering Users by Technicians when it was supposed to only show Technicians.