V3 development is ongoing. We hope you are liking what you see!

Check it out and let us know what you think.

• • ALARM.COM IMPORTS
    We are excited to announce this new great feature. You can now Import Users and Customers from Alarm.com into SecurityTrax. The feature allows you to filter and preset data points before you import. This smart feature will check for duplicates and only import new records. Learn more…

• • EMERGENCY CONTACTS
    Emergency Contacts now have the passkey field for you to use.

• • INVOICES
    We have a couple of updates to Invoices. You can now add un-invoiced equipment items by simply selecting the slider on the first step of creating an Invoice. We also updated the formatting of the note that shows on the Invoice pdf.

• • NOTIFICATIONS
    We have updated the design of the Notification settings on mobile to make it easier to use.

• • TASK TAGS
    We fixed an issue that was causing Tags on Tasks to not work properly.

• • USER PASSWORD
    When creating a User, if the password does not fit the requirements, you will see a notification at that time instead of after attempting to save the user record.

• • RECURRING INVOICES
    There are no longer issues with Recurring Invoices when trying to create a second Recurring Invoice with the same data as the first.

• • COMPANY MENU
    Zooming in or out no longer affect the Company Menu so it will no longer cause overlapping.

• • TAX ISSUE
    You can now create an invoice with a 0% tax without any issues.

• • INVOICES ERROR
    Periodically, there was an error when creating a new invoice. That bug has been fixed.

• • EQUIPMENT PACKAGES
    Adding an Equipment Package to an Invoice will now pull pricing from the package.

• • ORDER TEMPLATE EQUIPMENT QUANTITIES
    Equipment packages applied will now show the correct quantities everywhere.

V3 development is ongoing. We hope you are liking what you see!

Check it out and let us know what you think.

• • TECH AVAILABILITY
    You can now check the Tech’s Availability by clicking the Check Tech Availability button on the Appointments tab of a Customer Record. This new feature will allow you to check available appointment openings before you are ready to schedule.

• • CUSTOMER DASHBOARD
    We improved the look and feel of the top card on the Customer Dashboard to help streamline how the data is displayed.

• • ALARM.COM UPDATES
    We updated our Alarm.com integration to include Builder programs and Receiver numbers.

• • MY ACCOUNT
    Mobile carriers are now saving on My Account.

• • INVOICES AND RECURRING INVOICES
    Recurring Invoices and Invoices can now be saved without issue. We fixed an issue where, on occasion, when creating a Recurring Invoice or Invoice a “Type Error” would appear and prevent creation.

IMPORTANT ANNOUNCEMENT: In an effort to improve our product with more thorough and robust testing, we are moving our release day from Mondays to Thursdays. Also, just a quick reminder that we have a release every 2 weeks.

V3 development is ongoing. We hope you are liking what you see!

Check it out and let us know what you think.

• • AT-RISK CARDS
    Easily see your At-Risk entries due today, your recent At-Risk entries, and a summary of your At-Risk entries on the new dashboard cards now on your User Home.

• • DASHBOARD CATEGORY ICONS
    In anticipation for different category cards on the User Home, we have added an icon on the cards that indicate which category the card information pertains to. These icons are located on the top right corner of the cards and expand to show what the icon represents.

• • UPDATED ADD EQUIPMENT
    There are now more ways to Add Equipment to a customer record. You can now add a single item, multiple items, copy from package, or copy from invoice.

• • ORG CHART
    Org Chart uncategorized users are now visible on mobile.

• • DOCUSIGN
    Completed DocuSign envelopes are now locked and no longer editable.

• • ALARM.COM INTEGRATION
    We fixed a bug with our Alarm.com Integration that caused issues when trying to enable the connection.

• • INVOICE BILLABLE ITEMS
    We noticed that the Is Taxable option for an Invoice Billable Item was missing so we went ahead and added that in.

• • INVOICE PAYMENT
    When creating an Invoice, you can now go to make a payment on the invoice and the amount will now pre-populate to the full amount due on the invoice.

• • ADT WARNINGS ON IPAD
    Some ADT warnings were not showing up on iPads so we fixed so that they now show up.

• • EQUIPMENT PACKAGES
    When adding an equipment package the quantities were not being added correctly. We have fixed the issue so all quantities will correctly be applied where selected.

• • USER FILTERS
    The Filters on the User List are now working.

• • INVOICE FROM ORDER TEMPLATE
    Selecting the option to pre-populate an Invoice when applying an Order Template was not showing the Invoice unless you refreshed the page. We have fixed this so it now shows up without having to refresh.

• • INVOICE ON IPAD
    Invoice sliders are now functional on iPads.