V3 development is ongoing. We hope you are liking what you see!

Check it out and let us know what you think.
 

• • TASKS
    We improved how Task priority and statuses are displayed to make it easier to understand. You will see these changes in the All Tasks list, the customer Notes & Tasks section, and on the Customer Dashboard Tasks card.

• • CUSTOMER DASHBOARD
    You can now customize the order of the cards on the Customer Dashboard. Learn more…

• • ADDITIONAL ADT TEMPLATES
    Additional ADT Templates are now available on ADT eContracts in V3.

• • ALL TASKS
    All Tasks will now be sorted from newest to oldest.

• • ANDROID PHONE NUMBERS
    We fixed an issue that was causing problems when entering phone numbers on an Android device.

• • INVOICE PAYMENTS
    Payments on Invoices are now showing up on the Payments section.

• • USER PERMISSIONS
    User Permissions page got misaligned. That is now fixed.

• • REP ON CUSTOMER ORDER
    The Sales Rep selected during creation of the customer will now show up in the Order section.

• • CALENDAR MAPS
    Clicking on the map on an appointment now takes you to the correct location on the map.

• • FILE UPLOAD
    You will no longer get an error when uploading files.

V3 development is ongoing. We hope you are liking what you see!

Check it out and let us know what you think.
 

• • MULTIPLE WORKFLOWS
    Introducing Multiple Workflows. You now have the option to select from 3 default Create Customer Workflows. Options range from a simple quick 1-step workflow, to a more in-depth 7-step workflow. Manage workflows in the Admin settings. Learn more…

• • ADT
    To help improve the ADT shelling process, you will now see a warning if both the SOP Deposit and Activation Fee are left blank. We also made the Install Type default to Install.

• • AGENCY CONTACTS
    Some of the Agency Contact names were being cut off so we made some changes to improve look of the page and prevent that from happening.

• • INVOICES
    We added a few options when saving an Invoice. You can Save, Save and Send, Save and Download/Preview, or Save and Close.

• • LOGGED IN USER
    The logged in User will now see their picture on the top right instead of their name.

• • ORDER PAGE
    We fixed a bug that was causing the Order page to not load.

• • INVOICES
    Adding a unit price will now update the amount on the line item of an Invoice.

• • GLOBAL MESSAGE
    We fixed some issues we were having with the Global Message not aligning correctly.

• • LOGIN
    When logging in has failed, the Login button will now turn red to avoid confusion.

• • PROFILE PICTURE
    We were having issues with the uploading and cropping of the Profile Picture. You can now upload and crop the picture without issues.

V3 development is ongoing. We hope you are liking what you see!

Check it out and let us know what you think.

• • ADT
    Date of Birth and Social Security Number are now both required fields when ADT Precheck is selected. This will help in successfully shelling an account with ADT.

• • ADT EMERGENCY CONTACTS
    ECV will be defaulted to on when adding an Emergency Contact. If that gets switched off, the next Emergency Contact will then default to on. This will help ensure that at least one Emergency Contact with ECV is added to satisfy ADT requirements.

• • ADT NAPE
    ADT NAPE messaging is now available in V3.

• • SITE WIDE SEARCH
    Site Wide Search now has labels for a better user experience.

• • CREATE CUSTOMER WORKFLOW
    We fixed a bug that was preventing the user from successfully advancing in the Workflow.

• • PERMISSIONS
    Long descriptions on Permission are no longer overlapping and will now wrap instead.

• • AGENCY CONTACTS
    Agency icon images are now showing again.

• • INVOICES
    Send preview on Invoices is now working correctly.

• • CUSTOMER LIST
    A pagination bug was fixed and is now working correctly on the Customer List.