Effortlessly create and manage customers in your American Two-Way account.
American Two-Way is a wholesale interactive monitoring provider for security dealers, with more than four decades of monitoring experience. SecurityTrax connects directly to your American Two-Way account so you create customers, send what the central station needs, and keep accounts in sync.
American Two-Way workflow
Create customers in your account
Push contact & zone details
Account data stays in sync
Manage the account
Your American Two-Way accounts, managed from SecurityTrax.
Push the details the central station needs and link accounts — without re-keying data into a separate monitoring portal.
Create customers in your account
Create monitored customers in your American Two-Way account directly from SecurityTrax.
Push contact & zone details
Send customer and emergency contact information along with zone names and numbers straight to American Two-Way.
Account data stays in sync
Modify select customer data points in SecurityTrax and have them update on the American Two-Way account automatically.
Manage the account
Show account information, link to an existing customer account, and unlink the account.
And everything else your operation runs.
The monitoring integration is one part of a complete operating platform — the same system handles the lead, the install, the recurring monitoring revenue, and the years of service on every monitored account.
Customers & leads
Capture leads, run credit checks and quotes, convert, and service every monitored account through its full lifecycle.
Scheduling & work orders
A unified calendar and connected work orders keep installs and service tied to the customer and the monitored equipment.
Inventory
Track the panels, sensors, and devices you install and monitor — purchase orders, transfers, counts, and RMAs.
Accounting & billing
Recurring monitoring revenue, invoices, payments, payables, and funding sit beside the work they bill for.
Reporting & insight
Dashboards and a rebuilt report builder turn account and service data into decisions.
Intelligence built in
AI-assisted work, address intelligence, and automation are part of the platform, not a bolt-on.
Common American Two-Way questions.
- Does SecurityTrax integrate with American Two-Way?
- Yes. SecurityTrax connects directly to American Two-Way — a wholesale interactive monitoring provider for security dealers — so you can create and manage monitored accounts without a separate portal.
- Can I create customers in my American Two-Way account from SecurityTrax?
- Yes. You can create monitored customers in your American Two-Way account directly from SecurityTrax.
- What customer details sync to American Two-Way?
- Customer and emergency contact information and zone names and numbers can be pushed to American Two-Way, and select customer data points update automatically when you change them in SecurityTrax.
- Can I link an existing American Two-Way account?
- Yes. You can show account information, link to an existing customer account, and unlink the account.
Run your American Two-Way accounts from one platform.
See the American Two-Way integration in context — and everything else SecurityTrax handles from the first lead to years of service.