Effortlessly create and manage customers in your a.p.i. Monitoring account.
a.p.i. Monitoring is a wholesale central station providing 24/7 alarm monitoring to independent security dealers across North America. SecurityTrax connects directly to your a.p.i. Monitoring account so you create customers, send what the central station needs, and keep accounts in sync without a separate portal.
a.p.i. Monitoring workflow
Create customers in your account
Push contact & zone details
Account data stays in sync
Manage the account lifecycle
Your a.p.i. Monitoring accounts, managed from SecurityTrax.
Push the details the central station needs and manage the account lifecycle — without re-keying data into a separate monitoring portal.
Create customers in your account
Create monitored customers in your a.p.i. Monitoring account directly from SecurityTrax.
Push contact & zone details
Send customer and emergency contact information along with zone names and numbers straight to a.p.i. Monitoring.
Account data stays in sync
Modify select customer data points in SecurityTrax and have them update on the a.p.i. Monitoring account automatically.
Manage the account lifecycle
Show customer information, view event history, zones, and emergency contacts, place the account on test, and unlink the account.
And everything else your operation runs.
The monitoring integration is one part of a complete operating platform — the same system handles the lead, the install, the recurring monitoring revenue, and the years of service on every monitored account.
Customers & leads
Capture leads, run credit checks and quotes, convert, and service every monitored account through its full lifecycle.
Scheduling & work orders
A unified calendar and connected work orders keep installs and service tied to the customer and the monitored equipment.
Inventory
Track the panels, sensors, and devices you install and monitor — purchase orders, transfers, counts, and RMAs.
Accounting & billing
Recurring monitoring revenue, invoices, payments, payables, and funding sit beside the work they bill for.
Reporting & insight
Dashboards and a rebuilt report builder turn account and service data into decisions.
Intelligence built in
AI-assisted work, address intelligence, and automation are part of the platform, not a bolt-on.
Common a.p.i. Monitoring questions.
- Does SecurityTrax integrate with a.p.i. Monitoring?
- Yes. SecurityTrax connects directly to a.p.i. Monitoring — a wholesale central station serving dealers across North America — so you can create and manage monitored accounts without a separate portal.
- Can I create customers in my a.p.i. Monitoring account from SecurityTrax?
- Yes. You can create monitored customers in your a.p.i. Monitoring account directly from SecurityTrax.
- What customer details sync to a.p.i. Monitoring?
- Customer and emergency contact information and zone names and numbers can be pushed to a.p.i. Monitoring, and select customer data points update automatically when you change them in SecurityTrax.
- Can I manage an a.p.i. Monitoring account after it is created?
- Yes. You can show customer information, view event history, zones, and emergency contacts, place the account on test, and unlink the account.
Run your a.p.i. Monitoring accounts from one platform.
See the a.p.i. Monitoring integration in context — and everything else SecurityTrax handles from the first lead to years of service.