Effortlessly create and manage customers in your COPS Monitoring account.
COPS Monitoring is a 100% wholesale, UL-listed central station that has monitored accounts on behalf of independent dealers since 1978, from networked stations including Williamstown, New Jersey. SecurityTrax connects directly to your COPS Monitoring account so you create customers, send what the central station needs, and keep accounts in sync.
COPS Monitoring workflow
Create customers in your account
Push contact & zone details
Account data stays in sync
Manage the account lifecycle
Your COPS Monitoring accounts, managed from SecurityTrax.
Push the details the central station needs and manage the account lifecycle — without re-keying data into a separate monitoring portal.
Create customers in your account
Create monitored customers in your COPS Monitoring account directly from SecurityTrax.
Push contact & zone details
Send customer and emergency contact information along with zone names and numbers straight to COPS Monitoring.
Account data stays in sync
Modify select customer data points in SecurityTrax and have them update on the COPS Monitoring account automatically.
Manage the account lifecycle
View and modify the account and authorities, view test results and history, place the account on or off test, link to an existing account, and unlink it.
And everything else your operation runs.
The monitoring integration is one part of a complete operating platform — the same system handles the lead, the install, the recurring monitoring revenue, and the years of service on every monitored account.
Customers & leads
Capture leads, run credit checks and quotes, convert, and service every monitored account through its full lifecycle.
Scheduling & work orders
A unified calendar and connected work orders keep installs and service tied to the customer and the monitored equipment.
Inventory
Track the panels, sensors, and devices you install and monitor — purchase orders, transfers, counts, and RMAs.
Accounting & billing
Recurring monitoring revenue, invoices, payments, payables, and funding sit beside the work they bill for.
Reporting & insight
Dashboards and a rebuilt report builder turn account and service data into decisions.
Intelligence built in
AI-assisted work, address intelligence, and automation are part of the platform, not a bolt-on.
Common COPS Monitoring questions.
- Does SecurityTrax integrate with COPS Monitoring?
- Yes. SecurityTrax connects directly to COPS Monitoring — a 100% wholesale, UL-listed central station — so you can create and manage monitored accounts without a separate portal.
- Can I create customers in my COPS Monitoring account from SecurityTrax?
- Yes. You can create monitored customers in your COPS Monitoring account directly from SecurityTrax.
- What customer details sync to COPS Monitoring?
- Customer and emergency contact information and zone names and numbers can be pushed to COPS Monitoring, and select customer data points update automatically when you change them in SecurityTrax.
- Can I manage a COPS Monitoring account after it is created?
- Yes. You can view and modify the account and authorities, view test results and history, place the account on or off test, link to an existing account, and unlink it.
Run your COPS Monitoring accounts from one platform.
See the COPS Monitoring integration in context — and everything else SecurityTrax handles from the first lead to years of service.