Effortlessly create and manage customers in your UCC account.
UCC — United Central Control — is a wholesale central station in San Antonio, Texas that provides contract monitoring and dealer support to independent alarm dealers. SecurityTrax connects directly to your UCC account so you create customers, send what the central station needs, and keep accounts in sync.
UCC workflow
Create customers in your account
Push contact & zone details
Account data stays in sync
Manage the account lifecycle
Your UCC accounts, managed from SecurityTrax.
Push the details the central station needs and manage the account lifecycle — without re-keying data into a separate monitoring portal.
Create customers in your account
Create monitored customers in your UCC account directly from SecurityTrax.
Push contact & zone details
Send customer and emergency contact information along with zone names and numbers straight to UCC.
Account data stays in sync
Modify select customer data points in SecurityTrax and have them update on the UCC account automatically.
Manage the account lifecycle
Show customer information, set test mode and out-of-service category, modify the address, view event history, and unlink the account.
And everything else your operation runs.
The monitoring integration is one part of a complete operating platform — the same system handles the lead, the install, the recurring monitoring revenue, and the years of service on every monitored account.
Customers & leads
Capture leads, run credit checks and quotes, convert, and service every monitored account through its full lifecycle.
Scheduling & work orders
A unified calendar and connected work orders keep installs and service tied to the customer and the monitored equipment.
Inventory
Track the panels, sensors, and devices you install and monitor — purchase orders, transfers, counts, and RMAs.
Accounting & billing
Recurring monitoring revenue, invoices, payments, payables, and funding sit beside the work they bill for.
Reporting & insight
Dashboards and a rebuilt report builder turn account and service data into decisions.
Intelligence built in
AI-assisted work, address intelligence, and automation are part of the platform, not a bolt-on.
Common UCC questions.
- Does SecurityTrax integrate with UCC?
- Yes. SecurityTrax connects directly to UCC (United Central Control) — a wholesale central station in San Antonio, Texas — so you can create and manage monitored accounts without a separate portal.
- What does UCC stand for?
- UCC is United Central Control, a wholesale central station based in San Antonio, Texas that provides contract monitoring to independent alarm dealers.
- What customer details sync to UCC?
- Customer and emergency contact information and zone names and numbers can be pushed to UCC, and select customer data points update automatically when you change them in SecurityTrax.
- Can I manage a UCC account after it is created?
- Yes. You can show customer information, set test mode and out-of-service category, modify the address, view event history, and unlink the account.
Run your UCC accounts from one platform.
See the UCC integration in context — and everything else SecurityTrax handles from the first lead to years of service.